A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Month: June 2012

Promoting Donna Hay

Here is how one of my newsagencies is promoting the latest issue of Donna Hay magazine.

The column-based display is facing the mall and can be seen by shoppers as they pass by the business. You can click on the image if you want to see a larger version of the display.

I love the professional look of the display and the use of height.

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magazines

M2 magazine cuts cover price by 68%

Check out the subscription promotion for M2 magazine on living social. They are selling an annual subscription at 68% off the cover price and they are copping the cost of postage on top of that.

While I understand the need for subscription in the mix for publishers, I do not understand why they need to discount at this level and create a dual speed supply proposition for people who could engage with their title.

Nuts.

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magazine subscriptions

Successful NZ stationery model

In New Zealand this week I checked out Warehouse Stationery, part of The Warehouse group. Their stationery offer is excellent, better than Officeworks. Their website offer is event better.  They have been in business for twenty years and operate from 50 stores up and down the country.

Any  Australian newsagents visiting NZ should visit several Warehouse Stationery outlets to see competition up close. You will see and excellent operation showing how to do stationery professionally.

Stationery is one of the most challenged categories in our channel yet it is a category over which we have the most control. We fail to take a more commercial approach with stationery at our peril.

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Stationery

Smart newspaper stand

I was back in Auckland yesterday and took a photo of a newspaper stand I have often admired. I like that it’s promoting magazines, drinks, candy and newspapers. It’s something now being used in most corporate transit newsagency situations in Australia.  I though some non-transit newsagents might find it interesting.

I am not planning on this stand for any only my newsagencies – I prefer more flexibility with what I place with newspapers. Also, I have my newspapers deeper into the store rather than on the lease line as shown in the photo. This works well for us.

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marketing

Promoting subscriptions for The Age

Regulars here will be surprised to read that I didn’t mind the ad stuck on the masthead of The Age newspaper on Thursday. Okay, it as covering promotion of an AFL Hall of Fame story. However, that it was promoting the newspaper itself and the colour – it was not as distracting a many of the stuck on ads are. While I don’t like that they use shelf space in my shop to take sales from me, I can understand why they do it. It’s the world we’re in. I am not fighting to retain major newspaper sales, I am more interested ingrowing foreign language newspaper sales.

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newspaper masthead desecration

Four new partworks coming

It’s good to see four new partworks heading for newsagents:

  • Agatha Christie Books –  on sale Mon 18th June. Part 1 – $3.95.
  • Marvel Graphic Novel – on sale  Mon 2nd July. Part 1 – $7.95.
  • Art Of Quilting – on sale  Mon 9th July. Part 1 – $2.95.
  • Dora The Explorer – Little Cooks Collection – on sale 6th August. Part 1 – $2.99.

All are being distributed by Gordon & Gotch. All will be supported with TV campaigns.  Allocations have been done by Gotch on the basis of sales of similar titles.  Stock will be sent with A2 posters. There will be limited floor stock for newsagencies sending sales data through XchangeIT.

Based on the UK experience, Dora The Explorer – Little Cooks Collection is expected to be the top seller. It’s hitting at a good time with food continuing in popularity on TV and in print.

Each of these partworks is a terrific opportunity fore newsagents as the TV advertising and other marketing will focus on driving traffic to our shops. Yes there will be some who wonder about whether this is about driving subscriptions. Maybe, maybe not. The reality is the TV will drive traffic just for us. It’s not often we see that.  This is an opportunity to embrace.

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partworks

Promoting smith journal issue #3

We are promoting issue #3 of smith journal magazine with this placement with men’s fitness titles as well as placement in what we call our thinking man’s magazine section plus our usual location for frankie magazine. We have found that multiple locations work well for us for smith journal with each ovation working equally well in our business.

smith journal is a terrific new magazine title.  It is generating important sales for the men’s magazine category. Newsagents who didn’t give it a good run early on should have another crack and look forward to sales.

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magazines

Using diabetic living as a beacon magazine title

We are promoting diabetic living magazine with our weekly magazines and with this placement in the usual location for the title. Note how we are using a simple placement in an acrylic unit above the usual placement for the magazine. This top-of-stand display is the only one shoppers see as they walk down the aisle, it acts as a terrific beacon for diabetic living – showing off the current issue and reinforcing where the magazine can usually be found. Sometimes the simplest ideas work best.

Click on the image to see the placement in detail.

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magazines

Promoting new look Weight Watchers magazine

We are promoting the latest issue of Weight Watchers magazine with this behind the counter promotion, placement with our weekly magazines as well as prime placement in with our health titles.

The new look magazine looks terrific and the activity around the launch is a good reason for newsagents to promote the title differently to usual, to give it extra attention.

we have found that placement of Weight Watchers with weeklies works a treat. we pocket count and therefore know what sells in this position with the weeklies.

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magazines

Promoting launch issue of SHAFT magazine

We are promoting the launch issue of SHAFT magazine from Morrison Media with full cover placement in our men’s magazine area, next to sport, fitness and personal training titles. This is adjacent to our trucking magazines.

We plan to give the title a few days with newspapers next week to get it in front of more eyeballs.

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magazines

IPS making inroads in magazine distribution

I am happy with my relationship with magazine distributor IPS, they are a welcome addition to the magazine distribution mix. I like the flexibility in selecting titles. I also like that their model is forcing publishers who use Gotch and Network to look at their engagement with newsagents.  I like that I can order what I think I will sell and access top up stock the next day if needed.

When IPS launched I noted that they will be an agent for change. I think we are close to seeing this play out now. With 4,000+ newsagents with IPS accounts, they have distribution critical mass to benefit publishers.

I met with some of the IPS management team a week back and with their permission publish a summary of IPS achievements so far:

  • Increase commission to newsagents, minimum of 27% commission on ALL IPS titles.
  • Provided approximately $600,000 (FY12) in additional revenue to newsagents through increased commission.
  • IPS gives primary control of supply back to the newsagents.
  • IPS is committed to continue building a Sustainable Distribution Model for the future.
  • IPS is helping retailers and publishers to reduce wastage that results from over supply into the market.
  • IPS provides newsagents with a next day top up service.
  • Increase marketing & promotions for newsagents to earn higher commission on sales of IPS titles.
  • IPS welcomes newsagents to provide positive feedback on our systems and policies.
  • IPS works with newsagents to develop new business rules and policies to assist them in determining the optimum supply levels for each IPS title.
  • IPS is committed to improving Customer Service by streamlining internal processes, providing additional training and development.

I am confident that the more we as a channel engage with IPS the more Gotch and Network will change their model in response to greater competition.

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magazine distribution

Unmerchantable Little Friends from ACP

Check out what the Little Friends bundle pack from ACp looked like yesterday. Inside the sealed pack is an old copy of the magazine with a sticker from the previous newsagent. Someone, I am guessing at Network, put a line through the price and the barcode. They damaged the cover in doing this. It would have been easier to remove the sticker as it has a non-damaging adhesive.

I can’t sell this copy of the product – it is not compliant in my view and is being early returned.

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magazines

A welcome increase in supply

I complain about oversupply here so it’s appropriate when supplies are increased with justification. I’m thrilled with the bump in supply we received for My Weekly magazine and their royal jubilee feature.  we are supporting the opportunity with stock in the usual location for the title as well as with placement next to our weeklies like Woman’s Day and New Idea.

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magazines

Promoting Take 5 and free jewellery

We have our display for Take 5 up as well as placement of the magazine in a second impulse purchase location as well as the usual allocation for the title.  With the sales decay for Take 5 and That’s Life falling away once we hit Friday (that’s a good thing by the way – not a complaint) we expect to have the main display up for three days.

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magazines

Welcome moves by RBA on EFTPOS fees

I was pleased to see the announcement from the Reserve Bank yesterday banning excessive EFTPOS related fees. While the regulation is not as simple as it should be, it is a start.  My concern is that it is open to interpretation and you need to complain for an issue to be resolved.

The RBA also announced a process of consultation on the future regulatory framework of EFTPOS Hopefully plenty of small business representatives make submissions, particularly around the control the big banks in Australia have over current arrangements.  You can access a paper outlining the thinking of the RBA on the future framework here.

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EFTPOS fees

Brilliant airport magazine and book store in Auckland

I was in Auckland last week and got to get another look at the bookmarque store at the Auckland airport. I love because it’s different to the usual airport magazine / book shops. It’s funky, presents products well and attracts shoppers for a good variety of reasons.

They have good coffee, a good selection of snacks, an excellent range of books, funky gifts travellers will like and a good range of magazines well merchandised. The store is well zoned. It is also designed and laid out to draw you in.

bookmarque is the kind of shop which could only work in a classy shopping mall or a premium airport shopping situation like I saw in Auckland. It would not work in a b-class mall with sub-standard shops around nor in a high street situation. That said, there are some learnings to take away for trying in a newsagency situation.

What was particularly interesting to me was how they blended a cafe, bookshop, magazine shop and travel gift shop together without disrespecting each of these categories yet connecting them.

I’ve seen bookmarque plenty of times in recent years but only looked at it from a retail layout and management perspective this trip.

Click on the image to see a much bigger version.

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Newsagency management

Tapping into news coverage of New Idea cover story

The media coverage of the news that Kerri-Anne Kennerly has been diagnosed with breast cancer has been considerable.  Without wanting to look crass (but we are retailers after all) we placed copies of the magazine at each sales counter position. The placements served as a reminder to customers about the high-profile cover story. It is driving impulse purchases for us.

Nothing beats getting the right product in front of shoppers at the right location in-store.

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magazines

Promoting Australian Traveller and camping titles

We have been supporting the latest issue of Australian Traveller magazine and a selection of camper and 4WD titles with this display in a pillar facing shoppers as they enter the store.

The idea here is to bring a category out from the usual location to the rear of the newsagency and show shoppers who shop the front of the business to see them.  I chose Australia Traveller as the headline title because of the cut through of the collateral and that the proposition of the title is easy to get by a browser.

Regulars here will notice that we have done several of these category specific off-location displays. They are working, achieving additional sales for us. Magazine sales are up 12% comparing the last four weeks to the same four weeks a year earlier. I think this is in part due to this off-location support.

Click on the image to see a bigger version.

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Uncategorized

Why the 50% increase in supply of Picture Premium?

Despite zero (0) sales of the last two issues of Picture Premium, ACP decided we should get two more copies, a 50% increase. This does not make sense. ACP pushed to get sales data from newsagents, citing more accurate supply as a benefit. Given that we are sending back accurate sales data on time through XchangeIT it appears to me that for some titles ACP is ignoring our sales data. I can’t see any reason for the increase in supply of this title.

My assessment of the data is that we should not get the title at all. However, if we must then one or two copies.

Click on the image to see our historical data for this title.

ACP subsidiary Network Services is agressive in its handling of newsagent debt. Newsagents ought to be equally aggressive in pursuing the company over oversupply.  My experience is that it happens too much with these porn titles.

I’d like ACP to research why oversupply has happened here and for the previous title I wrote about this morning. Yes, I could have approached the company. I am writing publicly about the on behalf of myself and others who experience oversupply like this.

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magazines

Too many home girls for this newsagent

Despite selling 1 and two copies respectively for the last two issues, ACP decided not adjust supply and send us 8 copies of Picture Home Girls annual. I’d take two copies but not 8, these titles don’t sell in our family oriented conservative area. the sales data shows that. ACP has the sales data to supply at a fair level.

Click on the image to see our historical data for yourself. ACP prides themselves on scale our based on sales. Not with this title.

We are early returning four copies just in case there is something in this issue which results in us doubling our best sales of the last two issues.

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magazines

Promoting Men’s Health magazine

We are promoting the latest issue of Men’s Health magazine with this display in the usual location for the title. There is no better way to promote the magazine and the free razor gift with the title than to give it prime position at eye level in with our sports and fitness titles in our men’s magazine area. There is no missing Men’s Health when you walk into this area.  As for the razor gift, I love it – perfect for this title.

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magazines