Newsagents have been advised new commission rates following the elimination of jenlist as the distributor on behalf of Optus to newsaagnets. rahtre than Optus sharing the benefits of the elimination of a middleman, newsagents have been stung based on correspondence from the company.
Commission on phone sales remains the same but recharge has gone from 8% to 6% for standard recharge.
Anyone complaining to Optus was told to wait for an announcement form the company in a few weeks – curiously timed to come after we’re expected to sign up with the company.
I don’t plan on signing anything until there is clarity from Optus on margin. Right now we have anything but clarity.
The Business development manager at Optus who is responsible for our channel is busy meeting the associations. I have suggested he would be better off working with newsagents and with marketing groups which have commercial relationships with newsagents.
Right now, Optus is on the back foot taking the business over from Jenlist. They have big shoes to fill and newsagents rightly expect to have a more lucrative arrangement with Optus cutting its costs.